Auburn Times

Auburn Public Library recently issued the following announcement.

The City of Auburn is making it even easier for residents to access City services. A new mobile app called Auburn FixIt allows residents to interact directly with local government, providing another tool for submitting non-emergency requests and reports.

See a pothole on a city street? Can’t find a missing pet? Wondering if your recycling pickup was missed? The app allows residents to report issues like these and submit service requests directly to City staff members responsible for addressing that particular concern. Once a request is submitted, users can track its progress from beginning to resolution.

Residents can download the app on their mobile devices through their app store or access the web app through the City’s website at auburnalabama.org/FixIt. Auburn FixIt allows users to enter a service request by location and attach relevant photos, videos or audio that may help staff better understand the situation. Once the request has been submitted, users can review it to check its status or make additional comments.

“Auburn FixIt is another great example of how we’re making the services we provide more transparent and accessible to all of our residents,” said Auburn City Manager Jim Buston. “With more than 65,000 residents, we know that this tool will empower those walking, driving and living in our City to help us identify issues that need our attention. We want to hear from our residents, and we look forward to using the info they share to help further improve our City services.”

Want help installing and getting acquainted with the app? Members of the City of Auburn Information Technology Department will hold two open houses to answer questions and help residents install the app on their own devices. Residents can stop by from 6-7 p.m. on Thursday, March 5, at the Auburn Public Library and from 6-7 p.m. on Tuesday, March 10, at the Boykin Community Center.

Auburn FixIt is available in the Apple App Store, in the Google Play Store and at auburnalabama.org/FixIt.

Original source can be found here.